A program of EffectiveSC

How We Use AI

Sources checked October 24 to 28, 2026

AnalysisHow much will companies spend checking AI agents' work? →

Where things stand / Organizations

Organizations

How organizations adopt AI, and whether they are getting a return on it.

How many organizations use AI

Each source counts something different: employees saying their employer has brought AI in, businesses telling the Census Bureau they used it, and a payments company's customers paying for it.

55.9%

In September 2026, 55.9% of US businesses on Ramp paid for AI; 43.8% paid Anthropic and 40.6% paid OpenAI.

Disclosure: Ramp sells corporate cards and an AI token spend management product.

Ramp AI Index · September 2026 · Grade B

What goes with wider use

More people use AI where employers supply tools and training, where managers back it, and where it fits the systems people already use.

The companies out front

Consultancies and vendors sort companies by how far along they are. The leaders are a small group, and they use AI more deeply, not just more often.

5%

BCG classes 5% of companies as future-built, 35% as scaling and 60% as laggards; future-built firms show 1.7x the revenue growth and 3.6x the three-year shareholder return of laggards.

The financial gaps are associations, not effects.

BCG, The Widening AI Value Gap: Build for the Future 2025 · 2025 survey · Grade C

7x

Frontier firms send about 2x the median firm's messages per seat but 7x as many to GPTs; weekly users of Custom GPTs and Projects rose about 19x in 2025, and about 20% of Enterprise messages run through a Custom GPT or Project.

Disclosure: OpenAI's own usage data about its own product.

OpenAI, The state of enterprise AI, December 2025 · published Dec 2025 · Grade B

Are companies getting a return on AI?

Most companies now use AI, but far fewer can point to a gain in profit. The evidence is what people inside companies report, not company accounts, and one widely quoted figure has no published method.

37%

In McKinsey's survey of May and June 2026, nearly 9 in 10 respondents (89%) reported regular AI use in at least one business function and 80% said AI had improved their own productivity, but only 37% said AI had contributed to their organization's EBIT, about the same as the 39% of 2025; about 6% are high performers, who attribute 5% or more of EBIT to AI and report significant value, and nearly three quarters of them redesigned workflows against about a quarter of other respondents.

Who was asked: 1,719 participants at all levels in 97 nations

Respondents at every level, from executives to individual contributors, reporting on their own organizations; not company accounts.

Disclosure: McKinsey sells consulting on AI.

McKinsey, The state of AI in 2026: On the road to ROI (August 2026) · Fielded May 4 to June 8, 2026 · Grade B

83%

In mid-2026 surveys of nearly 9,000 executives in seven countries, 78% of firms used some AI (95% in the US), yet 83% reported no effect on labor productivity over the past three years.

The US share leaves out firms that skipped the question.

Yotzov, Barrero, Bloom, Davis et al., Firm Data on AI, NBER w34836 · Fielded May to July 2026 · Grade B

56%

56% of CEOs saw neither higher revenue nor lower costs from AI in the past 12 months, and 12% saw both.

Who was asked: 4,454 CEOs in 95 countries and territories

PwC, 29th Annual Global CEO Survey, January 2026 · Published January 2026 · Grade B

12%

Only 12% of large organizations consistently weigh AI value against cost; 49% have scaled back, delayed or paused AI-agent deployments because expected costs outweighed value.

KPMG, Global AI Pulse Q2 2026 and Q3 2026 · Q2 2026 (fielded Apr 28 to May 25, 2026; dated June 2026) and Q3 2026 · Grade C

See also: What companies report

How yours compares

The AI at Work Benchmark isn't open yet. It will score an organization's practices and survey its people with an anonymous pulse, then set both against the published evidence.

The AI at Work Benchmark

Measure how your people actually use AI

Score your organization's practices, measure your people with an anonymous pulse, and see both against the published evidence.